Transparent. Secure. Simple.

Payment Information &
Buyer Protection

Everything you need to know about making a safe, secure payment for your equipment purchase — and how we protect you every step of the way.

🔒 Escrow Service
📋 Official Invoices Only
✅ Verified Transactions
Accepted Methods
How to Pay

Payment instructions are provided in your official invoice after purchase confirmation. The following methods may be available depending on transaction type and buyer location.

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Bank Wire Transfer

Primary method for most transactions. Secure, traceable, and accepted for all purchase amounts.

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Other Approved Methods

Additional payment options may be available depending on transaction type and buyer location.

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International Buyers

We support international transactions. Contact us to discuss payment options for your country.

Key Details
What You Need to Know

Important information about invoices, payment timelines, and how your purchase is protected.

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Official Invoices Only

All payment instructions come exclusively through official Auction Direct Preowned INC. communication. Always verify invoice details before sending any payment.

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Payment Timeline

Payment is typically due within 24 hours of purchase confirmation. Specific deadlines are clearly stated on your invoice.

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Equipment Release

Purchased inventory is released only after payment has cleared and all transaction requirements are completed.

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Escrow Protection

We act as escrow between buyer and seller — your funds are protected until the transaction is fully confirmed and complete.

Step by Step
Payment Process Timeline

Here's exactly what happens after your bid is won or Buy Now is confirmed.

Immediately

Purchase Confirmed

Your bid is won or Buy Now is completed. You receive a confirmation from our team.

Within a few hours

Official Invoice Sent

An official invoice from Auction Direct Preowned INC. is sent with full purchase details and payment instructions.

Within 24 hours

Payment Due

Complete payment via bank wire transfer or approved method as specified in your invoice.

After payment clears

Payment Confirmed

We confirm receipt of payment and notify both buyer and seller that the transaction is complete.

Final step

Equipment Released & Delivery Arranged

The unit is released and you can arrange pickup or we help coordinate transport to your location.

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Fraud Warning — Protect Yourself

Heavy equipment transactions are unfortunately targeted by scammers. Here's how to stay safe:

  • Only pay from invoices sent directly from our official email addresses
  • Never wire money to an account not listed in your official ADP invoice
  • We will never ask for payment via gift cards, cryptocurrency, or cash apps
  • If anything looks unusual — call us at +1 617 410 5902 before sending payment
  • Verify our domain — all official communication comes from @auctiondirectpreowned.com

Payment FAQs

Common questions about paying for your purchase

When will I receive my invoice?
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You'll receive your official invoice within a few hours of purchase confirmation. It will be sent to the email address on your account from an official @auctiondirectpreowned.com address.
What if I need more than 24 hours to arrange payment?
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Contact us as soon as possible. We understand that arranging wire transfers can take time, especially for international buyers. In many cases we can accommodate a short extension — just reach out before your deadline.
Is my payment protected if something goes wrong?
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Yes — we act as escrow between buyer and seller. Your funds are held until the transaction is fully confirmed. If there's an issue with the unit that wasn't disclosed, contact us immediately to resolve it before payment is released to the seller.
Do you accept credit cards or PayPal?
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Primary payment is via bank wire transfer. Other approved methods may be available for certain transaction types. Contact us before your purchase to discuss your specific situation.
What happens if I win a bid but can't complete payment?
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Contact us immediately. Non-payment after winning a bid may result in account restrictions. We're always willing to work with buyers who communicate proactively about any issues.

Questions About Payment?

Our team is available to help with invoice questions, payment confirmation, and any concerns before you send funds.

Contact Us 📞 Call +1 617 410 5902