Frequently Asked
Questions
Everything you need to know about buying, bidding, shipping, payment, and working with Auction Direct Preowned INC.
Browse our available listings and contact our sales department for auction assistance. Before bidding, requesting an invoice, or making payment, availability, condition, final pricing, ownership documents, pickup details, and transport options should all be confirmed with our team.
We do not allow on-site inspections as we operate as a high-volume export hub. However, we act as your eyes and ears — our listings include detailed mechanical and cosmetic reports, 50–100+ high-resolution photos, and video walkarounds.
Listing details are based on available information and may need confirmation before purchase. Availability, condition, pricing, ownership documents, pickup details, and transport options are all subject to confirmation.
Contact our team before bidding to confirm any specific detail that is critical to your purchase decision.
Bidding is a legally binding commitment. Failure to complete a transaction results in a permanent ban from the platform and the forfeiture of any registration deposits.
Transport is not automatically included unless clearly stated in writing on the invoice or purchase agreement. Transport estimates are subject to confirmation and may vary by unit, route, carrier, location, size, weight, timing, and permits.
Shipping for tractors and construction machinery is negotiable. Due to the varying weights and dimensions of heavy equipment, we calculate costs on a case-by-case basis to ensure you get the most competitive freight rate available.
Yes — we may assist with transport coordination for units located in the United States. Transport availability, costs, timing, and carrier options are subject to confirmation before purchase.
For international buyers, we also coordinate with shipping lines and freight forwarders. We strongly recommend Marine Cargo Insurance for all sea shipments.
Payment is required in full via bank wire transfer within 3 business days of the auction's conclusion. Delivery and export logistics will only be initiated once the total balance is settled.
If a major mechanical discrepancy or undisclosed defect is discovered during the 48-hour / 50-mile testing period, you must notify us immediately. If the claim is verified, we will facilitate a return and a full refund.
Auction Direct Preowned INC. provides all necessary documentation for legal ownership and international transport, including:
✅ Title (or equivalent export certificate)
✅ Commercial Invoice
✅ Bill of Lading (for international buyers)
Still Have Questions?
Our team is available to answer any question before you bid or buy. Don't hesitate to reach out — we'd rather you ask than guess.
Ready to Find Your
Next Machine?
Browse our current inventory of heavy equipment, trucks, and tractors — and call us before bidding if you have any questions.